Features
Everything you need to run a modern pet business, in one place.
Client Portal
A clean, self-serve experience for pet parents.
Pet parents can request bookings, upload required documents, view invoices, and pay—without calling the front desk.
- Book 24/7 from any device
- Upload vaccines/waivers and other required docs
- View invoices, payments, and booking history
Client & Pet Profiles
Everything tied to the right pet, every time.
Keep profiles, notes, requirements, and history organized so bookings, approvals, and billing stay accurate.
- Multi-pet households
- Profile notes and service preferences
- History tied to bookings and invoices
Document Tracking
Vaccines, waivers, and required docs—tracked with expirations.
Collect documents once, track expiration dates, and notify clients automatically so compliance doesn’t live in someone’s inbox.
- Expiration dates + reminders/notifications
- Supports approvals before booking
- Cleaner handoffs for staff
Online Booking
Fill your calendar, without living on the phone.
Let pet parents request bookings online while you stay in control of availability, rules, and capacity.
- Self-serve booking requests 24/7
- Real-time availability based on your rules
- Fewer calls, fewer back-and-forth messages
Integrated Payment Processing
Get paid faster with payments built into the booking flow.
Collect deposits or full payments and keep every transaction tied to the right client and appointment. Syncs with Google Calendar.
- Take online payments at booking (or later)
- Keep invoices and payments connected
- Smoother checkout, cleaner books
Invoicing
Professional invoices that match how your business actually works.
Generate clear, itemized invoices and send them instantly, no spreadsheets required. Recurring bookings get invoiced automatically.
- Line-item services and add-ons
- Automated invoicing for recurring bookings
- Easy adjustments before sending
- Clear history for you and the customer
Email Blast
Turn slow weeks into booked weeks.
Send targeted campaigns to bring customers back and promote seasonal specials.
- Announcements, promos, and updates
- Great for reactivation and seasonal pushes
- Consistent communication without extra work
SMS Blast
Fast promos that get seen.
Reach customers where they actually pay attentionon their phone.
- Ideal for last-minute openings
- Quick promos, reminders, and updates
- Stronger response with fewer steps
Blockout Periods (By Service or Category)
Protect your time and prevent accidental bookings.
Block dates, times, specific services, or entire service categories so your schedule stays realistic.
- Close for holidays, maintenance, or vacations
- Block by individual service or full service category
- Reduce overbooking and staff stress
Site Banners
Say it once, right at the top.
Post important messages where customers can't miss them.
- Holiday hours, policy updates, announcements
- Promote featured services or specials
- Reduce repeated questions
Email & SMS Reminders
Fewer no-shows. Fewer “I forgot.”
Automated reminders keep pet parents informed and your schedule running on time.
- Appointment confirmations + reminders
- Fewer last-minute surprises
- Better on-time arrivals and smoother handoffs
Onboarding Approval Process
Only approved clients can book, so you stay protected.
Require review/approval before booking access (perfect for vaccines, policies, and first-time clients).
- Prevent unverified bookings
- Reduce risk and awkward front-desk moments
- Start every relationship the right way
Capacity Management
Know exactly how many pets you can take, before you say yes.
Set limits by service so you don't overload your facility (or your team).
- Control boarding/daycare/grooming capacity
- Avoid overbooking during peak periods
- More predictable days, better service quality
Area Service Management
Serve the right neighborhoods on the right days.
Perfect for mobile grooming, in-home training, pickup/drop-off, or limited service zones.
- Set service areas by day
- Manage coverage by zip code
- Reduce drive time and scheduling headaches
Reporting & Business Analytics
See what’s working and double down.
Track performance, spot trends, and make smarter decisions with a full analytics dashboard.
- Revenue, bookings, new clients, and cancellation rate at a glance
- Revenue trends, top services, and top clients by revenue
- Filterable by date range (last 30/90 days, year to date, custom)
Service Management (Full Control)
Your services, your rules, your schedule.
Control when services are offered, where they're available, and how they appear to customers.
- Service availability windows
- Calendar controls + service blocks
- Service areas by zip code
Additional Fees (Late pickups, etc.)
Capture the revenue you're currently eating.
Add charges when rules are broken automatically or with quick adjustments so policies have teeth.
- Late pickup fees, special handling, add-ons
- Simple invoice modifications
- Clear, consistent enforcement
Service Packages
Sell more sessions upfront and keep clients coming back.
Create multi-session bundles, assign them to clients, and let the system track usage automatically at each booking.
- Sell session bundles (e.g. 10 grooming visits)
- Auto-decrement remaining sessions at booking
- Invoice generated on package purchase
Staff Scheduling
Put the right people in the right slots, automatically.
Set weekly availability per employee so bookings only go to staff who are actually working that day and time.
- Weekly availability by day and time range
- Per-employee start and end times
- Booking availability filtered by staff schedule
Employee Service Assignment
Match every booking to someone qualified to handle it.
Assign specific services to each team member so customers only see available staff who can actually perform the service they need.
- Assign services per employee
- Services grouped by category for easy management
- Booking availability filtered by assigned services
